Last Updated: October 8, 2026
Welcome to NUVIRASEXSHOP. These Terms & Conditions govern your use of our website, https://nuvirasexshop.com, and any purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions, subject to any consumer rights that cannot legally be excluded or restricted.
Please read them carefully before making a purchase.
NUVIRASEXSHOP is an online store specializing in adult wellness and intimate care products.
Business Name: NUVIRASEXSHOP
Business Operator: Gonzalo Rojas Rodríguez
Business Address: Calle Rafael de Riego 34, 28045 Madrid, Spain
Email: nuvirasexshop@gmail.com
Website: https://nuvirasexshop.com
Customer Service Hours: 9:00 AM – 5:00 PM, Madrid, Spain Time (CET/CEST)
Our business operates from Spain and currently accepts orders for delivery to eligible addresses within the contiguous United States.
Our products are intended exclusively for adults aged 18 or older, or the higher minimum age required by applicable law.
By accessing our website and placing an order, you confirm that you meet the applicable legal age requirements.
We reserve the right to cancel orders if we reasonably believe that a customer does not meet these requirements.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, and prices are accurate.
However, slight differences in color, appearance, or packaging may occur due to manufacturing variations or display settings.
Our products are intended for personal adult wellness and intimate care purposes.
Customers must follow all manufacturer instructions, safety warnings, cleaning recommendations, and usage guidelines.
Unless expressly stated otherwise, our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
All prices displayed on NUVIRASEXSHOP are expressed in United States Dollars (USD).
The final amount payable will be displayed during checkout before the order is submitted.
We reserve the right to update prices, promotions, and product information at any time. Such changes will not affect orders already accepted.
Any applicable taxes or mandatory charges will be disclosed at checkout where required.
When you place an order, you will receive an automated confirmation email acknowledging receipt of your purchase request.
We reserve the right to decline or cancel an order for legitimate reasons, including:
If an order is canceled after payment has been collected, the amount paid for the canceled items will be refunded.
Customers are responsible for ensuring that all information provided during checkout is accurate and complete.
Payments are processed through the secure payment methods available at checkout.
Available payment options may vary depending on the payment service provider.
Payment processing is handled by third-party payment providers according to their security and privacy practices.
NUVIRASEXSHOP does not intentionally store customers’ complete payment card numbers on its website.
Orders will be processed only after the required payment authorization or confirmation has been received.
We currently ship exclusively to the 48 contiguous United States and Washington, D.C.
We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, U.S. Minor Outlying Islands, U.S. military addresses (APO/FPO/DPO), or international destinations.
Shipping to P.O. Box addresses may be unavailable depending on carrier restrictions. Customers should provide a valid physical delivery address whenever possible.
Shipping is free of charge.
We currently do not offer shipping to:
Orders are fulfilled through third-party fulfillment and logistics partners, including CJdropshipping where applicable.
Processing and delivery times may vary depending on product availability, fulfillment operations, shipping carriers, and destination.
Estimated delivery times displayed on our website are provided for informational purposes and are not guaranteed unless expressly stated otherwise.
If an order cannot be shipped within the promised timeframe, we will provide the notifications, cancellation options, and refunds required by applicable law.
Customers are responsible for providing a complete and accurate shipping address.
If an address cannot be serviced by our shipping partners, we may contact the customer to arrange an alternative eligible address or cancel and refund the order.
Customers wishing to cancel an order should contact our customer service team as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before the order enters fulfillment or shipping.
Once an order has been processed or dispatched, cancellation may no longer be operationally possible.
This does not affect any mandatory cancellation, refund, or consumer protection rights.
If we cannot fulfill an accepted order, we will provide an appropriate refund or other remedy as required by applicable law.
Customers may request a voluntary return within 30 calendar days of receiving their order.
This voluntary return policy applies only to eligible products that meet the conditions described below.
Due to the intimate and hygienic nature of our products, voluntary returns are accepted only when the product:
Where permitted by applicable law, products that have been opened, used, or had their protective hygiene seals removed are not eligible for discretionary returns due to health and hygiene considerations.
This restriction does not apply where mandatory consumer rights require a different outcome.
Customers are responsible for return shipping costs when returning an eligible product for personal reasons, including a change of mind.
If a product arrives damaged, defective, or incorrect, NUVIRASEXSHOP will cover reasonable return shipping costs where required by applicable law.
All returns require prior authorization.
Before returning any product, customers must contact:
nuvirasexshop@gmail.com
Please include your order number and the reason for your return request.
Our customer service team will review the request and provide return instructions if the product is eligible.
Customers should not return products without receiving an authorized return address.
If you receive a damaged, defective, or incorrect product, please contact our customer support team promptly.
Provide your order number, a description of the issue, and photographs where reasonably appropriate.
Depending on the circumstances and applicable law, we may offer a replacement, repair where appropriate, refund, or another legally required remedy.
The 30-day voluntary return period does not restrict any mandatory legal rights concerning defective, damaged, incorrect, or misdescribed products.
Once a return or refund request has been approved, refunds will generally be issued to the original payment method.
Processing times may vary depending on the payment provider and financial institution.
Where a refund is required by applicable law, it will be processed within the legally required timeframe.
Customers must use all products responsibly and in accordance with the manufacturer’s instructions.
Products should be inspected before use and should not be used if visibly damaged or malfunctioning.
Customers must follow applicable cleaning, charging, storage, and hygiene recommendations.
If a product causes discomfort or irritation, discontinue use and seek appropriate professional advice when necessary.
Nothing in these Terms excludes or limits legal rights or liability that cannot lawfully be excluded, including applicable product safety and product liability protections.
We respect our customers’ privacy and handle personal information in accordance with applicable data protection requirements.
Personal information collected during checkout may be used for:
We may share information with payment processors, fulfillment partners, shipping carriers, and other service providers when necessary to fulfill these purposes.
For additional information, please review our Privacy Policy available on our website.
Unless otherwise stated, the original branding, written content, website design, and other proprietary materials associated with NUVIRASEXSHOP are owned by us or used with permission.
Product photographs, trademarks, and materials supplied by manufacturers or other third parties remain the property of their respective rights holders.
Unauthorized reproduction, distribution, or commercial use of protected materials is prohibited.
We aim to maintain a secure, reliable, and accessible online shopping experience.
However, we cannot guarantee that our website will always operate without interruptions, technical errors, or temporary unavailability.
We reserve the right to perform maintenance, update content, and implement reasonable security measures.
Users must not interfere with website operations, attempt unauthorized access, or use the website for fraudulent or unlawful purposes.
To the maximum extent permitted by applicable law, NUVIRASEXSHOP is not liable for indirect or consequential losses that are not reasonably foreseeable and are not caused by a breach of our legal obligations.
Nothing in these Terms excludes or restricts liability for fraud, intentional misconduct, personal injury, defective products, or any other liability that cannot legally be excluded or limited.
Nothing in these Terms affects customers’ mandatory statutory consumer rights.
These Terms are intended to be governed by applicable Spanish law, subject to mandatory consumer protection provisions and other applicable laws that cannot legally be excluded.
Nothing in these Terms deprives customers of mandatory protections or legal remedies available in their jurisdiction.
If a dispute arises, customers are encouraged to contact our customer support team so that we can attempt to resolve the matter fairly.
Nothing in this section prevents consumers from exercising rights before competent courts, regulators, or other legally available dispute resolution bodies.
We may update these Terms & Conditions to reflect changes in our business operations, services, policies, or applicable legal requirements.
Any updates will be published on this page with a revised effective date.
Changes will not retroactively remove rights already acquired under accepted orders.
If you have questions regarding these Terms & Conditions, orders, shipping, cancellations, returns, or refunds, please contact us.
NUVIRASEXSHOP
Business Operator: Gonzalo Rojas Rodríguez
Business Address: Calle Rafael de Riego 34, 28045 Madrid, Spain
Email: nuvirasexshop@gmail.com
Customer Service Hours: 9:00 AM – 5:00 PM (Madrid, Spain Time — CET/CEST)
Website: https://nuvirasexshop.com